At Operation Restoration, we help people get their property and life back to normal after unfortunate disasters such as water damage from floods, fire and smoke damage, mold development, chemical spills, and more. Following such a devastating event, the most important thing is your personal safety and the safety of others, but once you know that everyone is all right, you are left with wreckage that can be overwhelming to deal with alone. This is why our restoration specialists are glad to use our skills and experience to lend a helping hand.
When you give us a call, our local Columbus team will respond with a sense of urgency. We are available for emergency services 24/7 so there is never an inconvenient time to reach out. The restoration process can be stressful and confusing, but with us in your corner, we can guide you every step of the way. We are big on providing open, honest communication and transparency so you’re never in the dark. Together, we can get through a trying time.
Give us a call today at (614) 714-1363 or request service online and you’ll receive a free estimate! Financing options are also available with Sweet Pay for qualified customers.
Operation Restoration started in 2019 as a full-service restoration, remediation, and cleanup company dedicated to providing reliable, responsive, and friendly customer service for homes and businesses across Columbus and surrounding areas. We work independently from insurance companies and are passionate about helping our local neighbors.
We are good at what we do and have the credentials to back it up:
- Licensed with the IICRC (Inspection, Cleaning, and Restoration Certification)
- WRT (Water Restoration Technician) certification
- FSRT (Fire and Smoke Damage Technician) certification
- DDS commercial drying certification
- AMRT (Applied Microbial Remediation Technician) certification
Aside from this, our local team trains continuously throughout the year on the latest technological advancements and techniques. We are always looking to improve ourselves to ensure we provide customers with the best possible remediation services, every time. We stand by the quality of our work, and if you are not 100% satisfied, we will do whatever it takes to make things right.
“Having water damage is not ideal, but working with Operation Restoration made it a wonderful experience. The process was seamless and everyone involved was on time, professional, respectful, hard working, and very happy. I would recommend their company to anyone and everyone! I’m very thankful they were the team on the job!”Libby C.
While other companies may have their bottom line at the front of their minds, we are driven by helping customers in need. We know how stressful and heart wrenching it can be to have your establishment compromised by a disaster and will do everything in our power to help you pick up the pieces and get back to normal.
We approach each restoration job with the care and urgency of a neighbor because that is what you are. We treat your property as if it is our own. In the aftermath of a disaster, you may have lost a lot of valuables, but for what has been spared, we will go out of our way to keep them safe and in good condition.
At Operation Restoration, we don’t just say we care, we show it:
- We deliver high-quality work at affordable prices
- We make ourselves available 24/7 for emergencies
- We provide same-day services
- We give free estimates so you know what you expect to pay before we start
- We offer financing options so you can get the necessary restoration you need without worrying about money
Aside from all this, 0.10% of each project goes to support charities such as the Wounded Warrior Project and more. Our mission is to provide all local customers with the help they need to get back on their feet. If we aren’t doing that, we’re not doing our jobs. You can trust us to go above and beyond for you and give you the peace of mind you need. When you choose Operation Restoration, you will be in good hands.
Dial (614) 714-1363 for 24/7 service and support. Our team is standing by and will respond quickly to your call.
What is the first thing I should do when I have a loss?
Get in a safe place and call us immediately, the first rule of an insurance claim is to get a mitigation company asap! We can assess, then help you file a claim if applicable, and start work immediately. We will work through the process from A-Z guiding you every step of the way and invoice your insurance company directly for services we provide. We provide free inspections and estimates.
My insurance company says I have to use their approved contractors. What do I do?
Use someone you trust and ask for references if needed. It is your home or business, and it is your choice what company you use. Not all insurance vendors are bad, but be wary if they are being sent at the request of the insurance company. They may cut corners to save the insurance company money and not follow protocol. Do your due diligence.
My home is too damaged to live in, what do I do?
Most insurance policies allocate for ALE(Additional Living Expenses) coverage that will pay for you and your family to live in a hotel and get reimbursed for food and lodging during the claim and restoration process. Ask your agent/adjuster for information or review your policy, we can help point these items out also during our assessment.
I've had a loss, should I do the work myself?
Some people do, but it is not recommended unless you know what you’re doing. We’ve witnessed all kinds of things that most often have cost the client more money in the long run. Like they say, it’s best to hire the professionals.