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  • The Water Extraction Process

    • Water Damage Repairs
      Water damage repairs return your property to its functional, pre-loss condition. Operation Restoration makes your space useful again with skillful repairs.
    • Dryer & Dehumidification
      Excess moisture is removed via air movers and dehumidifiers to prevent mold growth. The length of this phase of the water extraction process can vary based on the amount of water.  A sanitizing solution is applied to eliminate bacteria and deodorize malodors.
    • Water Extraction & Water Removal
      Water extraction services begin immediately to mitigate the circumstances. We bring in extraction mats, vacuums, and pumps. Unsalvageable building materials are removed to make way for drying.
    • Water Damage Inspection
      After receiving your call, Operation Restoration immediately dispatches a water removal specialist to your location. We first stop the source of water before inspecting the damages.
  • Common Questions About Mold

    • Could I use bleach or vinegar to kill mold?
      Spores can reach far deep beneath the surface.  If you are attempting DIY mold removal, vinegar works well on porous materials like wood. Bleach works best on hard, non-porous surfaces. Only a professional mold removal company can verify that the mold contamination has been resolved.
    • What is the best product to kill mold?
      There are many OTC products to kill mold. Depending on the severity of the infestation, DIY remedies may work. However, usually professional mold remediation services are required.  If handled improperly, mold can return.
    • Can you clean mold yourself?
      DIY mold removal is rarely a smart choice. Only a certified Columbus OH mold removal company should attempt mold remediation services. We follow strict methods to eliminate mold in a safe manner.
    • How do I know if I have black mold?

      Be on the lookout for signs of mold.  Discolored ceilings, floors, and walls are indicative of a mold issue. A musty odor may also be present. You should note though, that the only way to confirm a toxic black mold infestation is with a professional mold inspection and mold test.

    • Do I need a mold inspection?

      If you have an inkling that there may be mold in the property, a mold inspection is where you should begin. However, if there is visible mold growing, you do not need a mold inspection. If you are purchasing a new home, a mold inspection and mold testing is highly recommended before closing.

    • How does mold grow?
      Mold can spread through an organic food source. Fabrics and items such as cellulose are vehicles for mold. Cellulose is found in wood and drywall, and a mold infestation can seriously damage the building materials.
    • Can you get sick from mold in your home?

      Mold is hazardous for your health and property. Side effects include asthma, rashes, headaches, allergic reactions, and difficulty breathing.

      Beyond your body, mold is dangerous to your property. Spores can affect crawl spaces, foundations, roofs, HVAC systems, drywall, and more.

    • How does Mold need to grow?
      Mold grows in the presence of oxygen, a food source, and in an environment between 40-100 degrees F. As such, mold is commonly found in damp, humid areas, especially near spaces affected by leaks, overflows, or flooding.
    • What is mold?
      Mold is a common fungus, found all around the world, both indoors and out. There are many species of mold that can spread via air and water.
  • Damage Restoration Services FAQ

    • I've had a loss, should I do the work myself?
      Some people do, but it is not recommended unless you know what you’re doing. We’ve witnessed all kinds of things that most often have cost the client more money in the long run. Like they say, it’s best to hire the professionals.
    • My home is too damaged to live in, what do I do?
      Most insurance policies allocate for ALE(Additional Living Expenses) coverage that will pay for you and your family to live in a hotel and get reimbursed for food and lodging during the claim and restoration process. Ask your agent/adjuster for information or review your policy, we can help point these items out also during our assessment.
    • My insurance company says I have to use their approved contractors. What do I do?
      Use someone you trust and ask for references if needed. It is your home or business, and it is your choice what company you use. Not all insurance vendors are bad, but be wary if they are being sent at the request of the insurance company. They may cut corners to save the insurance company money and not follow protocol. Do your due diligence.
    • What is the first thing I should do when I have a loss?
      Get in a safe place and call us immediately, the first rule of an insurance claim is to get a mitigation company asap! We can assess, then help you file a claim if applicable, and start work immediately. We will work through the process from A-Z guiding you every step of the way and invoice your insurance company directly for services we provide. We provide free inspections and estimates.