
Family Owned & Operated. We've been servicing the Columbus community for decades.
A single frozen pipe can crack open and release hundreds of gallons of water into your walls, ceilings, and floors before anyone realizes what happened. In Columbus, where winter temperatures regularly dip below freezing, burst pipe water damage is one of the most common — and most destructive — emergencies we respond to. Operation Restoration provides 24/7 emergency frozen and burst pipe damage restoration across Greater Columbus. Our IICRC-certified technicians arrive fast, stop the damage from spreading, and restore your property to pre-loss condition. With 30 years of experience and a 4.9-star rating from homeowners across the area, we know exactly how to handle the aftermath of a frozen pipe disaster.
When temperatures drop below 20 degrees Fahrenheit, the water inside your home's plumbing can freeze solid. As ice forms, it expands with enough force to split copper lines, crack PVC joints, and rupture supply pipes hidden behind walls and beneath floors. The real damage starts once the ice thaws. Water floods through the break and soaks everything in its path — drywall, insulation, subflooring, cabinets, and personal belongings.
What makes frozen pipe damage especially dangerous is how quickly it escalates. A burst supply line can release several gallons per minute, and if the break happens while you're away or asleep, you could return to inches of standing water. Without fast, professional water restoration, that moisture seeps deeper into building materials, weakens structural components, and creates the conditions for mold growth within 24 to 48 hours.
Turning on a faucet and getting only a trickle or nothing at all is the most common indicator that a pipe has frozen somewhere in the line.

Banging, clanking, or whistling noises when you run water can signal ice restricting flow and building pressure within the pipe.

Discoloration, bubbling paint, or damp patches may indicate a pipe has already cracked and is leaking behind the surface.

Standing water on floors, especially near exterior walls or in basements, is a sign that a pipe has burst and needs immediate attention.

A noticeable change in pressure across multiple fixtures suggests a partial freeze or an active leak somewhere in the system.




Our team is available 24/7/365. When you call, we gather the details and dispatch a crew to your location immediately. We'll talk you through initial steps like shutting off the water supply while we're on the way.
On arrival, our technicians identify the source, map the full extent of moisture intrusion using thermal cameras and moisture meters, and document everything for your insurance claim.
We remove all standing water using professional-grade extraction equipment. This includes pulling water from carpet, padding, hardwood, and subfloor layers.
Air movers and dehumidifiers are positioned based on the moisture map. We monitor progress daily and adjust equipment placement as readings change.
Affected surfaces are cleaned, treated with antimicrobial solutions, and deodorized. This step is critical for preventing mold growth and eliminating the musty smell that often follows water damage.
Damaged materials that couldn't be saved are replaced. We handle drywall, flooring, trim, paint, and any structural repairs needed to return your property to pre-loss condition.
We deploy truck-mounted and portable extraction equipment to remove standing water from every affected area, including water trapped under flooring and behind walls. Learn more about our water removal services.

Furniture, documents, electronics, and personal items in the affected area are moved, inventoried, and dried or cleaned as needed through our content restoration process.

Burst pipes create the exact conditions mold needs to grow: moisture, warmth, and organic material. We treat affected areas with antimicrobials and monitor for mold development. If growth is already present, our mold damage remediation.

Once the property is dry and clear, we repair or replace damaged drywall, flooring, baseboards, insulation, and cabinetry. Our reconstruction services restore your space to its original condition — or better.

Immediately. Water damage compounds fast — within the first hour, water wicks into drywall, flooring, and insulation. Within 24 to 48 hours, mold can begin to develop in damp materials. Shutting off the water supply and calling a restoration company right away limits the scope of damage and reduces overall repair costs. Operation Restoration responds to emergency calls 24/7.
Most homeowner's insurance policies cover sudden and accidental water damage from burst pipes, including the cost of water extraction, drying, and repairs. However, coverage can vary depending on your policy and whether the damage resulted from a maintenance issue. Our team documents every step of the restoration process and works directly with your adjuster to support your claim.
The timeline depends on the severity of the damage. A single room with moderate water intrusion might take 3 to 5 days. A multi-room or multi-floor event — especially one where water ran undetected for an extended period — can take 7 to 14 days. Our team provides a clear timeline after the initial inspection and keeps you updated throughout the process.
Yes. Mold can begin growing on damp drywall, wood, and insulation within 24 to 48 hours of water exposure. Professional-grade drying equipment and antimicrobial treatment are essential to prevent mold growth. If mold is already present when we arrive, our mold remediation team handles containment and safe removal.
If it's safe to do so, shut off the main water supply to stop the flow. Avoid using electrical appliances in wet areas. Move valuables and furniture away from standing water if possible. Do not attempt to remove water with a household vacuum — standing water near electrical outlets or wiring is a safety hazard. Call Operation Restoration at [PHONE] and we'll walk you through next steps while our crew is en route.